FAQ
Orders take 3-5 business days to arrive. If you would like to follow up on the status of your order, please email us at suhagjewelers@gmail.com or call +1 732-283-1200.
All Gold Jewelry orders are cleaned and checked for imperfections before being placed in premium jewelry boxes. We wrapped the box in bubble wrap and enclosed an invoice with details of the jewelry in the package. We specially designed and developed the jewelry boxes to not only endure shipping but also to protect your treasured Suhag Jewelers pieces for a long time.
Ordering from the Suhag Jewelers site is easy. Once you've found the item you'd like to purchase, click the "Add to Cart" button found in the product page. The item will be automatically added to your cart. You have the option to Checkout at once or browse the shop further but rest assured that your item will remain in the Cart. Click on the Shopping Cart at the top right corner once your order is final. Follow the Checkout process to proceed to billing and shipping information, payment, and order completion. Your order is deemed final and confirmed once payment is complete.
Yes. We have limited time offers so customers like you can maximize savings while enjoying premium jewelry.
All Suhag Jewelers pieces are exclusive to our brand. We do not sell wholesale or offer discounts on bulk purchases. All posted prices are final.
We accept Visa, Mastercard, American Express, Amazon Pay, and PayPal payments only. We also offer an installment plan for online purchases. Buy now and pay later at 0% interest with no hidden or surprise charges. Choose the Shop Pay option at the checkout to split your total to 4 equal payments.
We do not ship to P.O. Box addresses as we require each package to be signed by the recipient.
No, we do not accept orders via phone call. Please place your orders on our secure website www.suhagjewelers.com to protect you and your data.
We reserve the right to cancel any order/s, for any of the reasons given below:1) If we receive multiple orders for a single item, and the item is sold out or not in stock anymore.2) If the order information does not meet our valid credit card security guidelines.3) If there is an error in the pricing of any item during the posting of that item on the website.Please check back on our website to see when your desired item comes back in stock or sign up for our free newsletter to be first to know about new designs, collections, and other updates.
The items that are listed on the website are always in stock. We remove the items as soon as they are sold out. If you do not see an item that was previously posted, it is sold out. Please browse our website to discover similar or unique designs in the respective category.
We work with small-scale, family run jewelry designers from various parts of the world including India, the Middle East, and other parts in Southeast Asia. We collaborate with them on the design but let them take the lead so they can fully showcase their artistry.
Purchases once made cannot be returned. However, they can be exchanged within 7 days of receiving your purchase.
If you do not want us to include a printed invoice with your order, email us at suhagjewelers@gmail.com or call +1 732-283-1200.
Suhag Jewelers reserves the right to update its product pricing. Most of the time, prices are updated because of a change in a design's metal or precious stone inclusion. For example, an earring may weigh 1.0 gram, gets sold out, then restocks at 0.8 grams. We reduce or increase the price accordingly to give our customers a fair price based on the material used. Bulk changes to the prices are also made when gold market prices go up or down by more than $ 30.00 per troy oz.